Demand Analysis and Consultation: Communicate with potential customers to understand their specific needs and budget, provide professional advice and solutions to help customers choose the most suitable machine.
Product Demonstration and Trial: Arrange product demonstration and trial, so that customers can personally experience the product functions and effects, increasing trust and willingness to buy.
Customised service: Provide customised machine design and function improvement for specific customer needs, to ensure that the products can fully meet the customer's production needs.
Installation and commissioning: provide professional installation guidance and on-site commissioning services to ensure that the machine is installed correctly and runs smoothly.
Technical training: Provide detailed training to the operators of the customer on the use of the product, including machine operation, daily maintenance and simple troubleshooting, etc., to ensure that the customer can independently operate and maintain the machine.
Progress Updates: Regularly update customers on project progress and any issues that may affect delivery time, ensuring transparent communication and customer satisfaction.
Technical Support: Provide 24-hour technical support and quick response service to help solve any technical problems in operation.
Spare parts supply: Ensure quick supply of commonly used spare parts to reduce machine downtime due to waiting for spare parts.
Regular Maintenance: Provide regular maintenance and inspection services to prevent potential problems and extend machine life.
